Frequently Asked Questions

1. What areas do you deliver to?

We deliver throughout Sydney, including the CBD, Inner West, Eastern Suburbs, North Sydney, Parramatta and surrounding areas. If you're unsure whether we deliver to your location, please contact us and we'll be happy to assist.

2. How many people can you cater for?

We cater for events of all sizes, from small office meetings of 10 people to conferences, training sessions and corporate events with over 500 guests.

3. How much food should I order?

Our catering trays are designed to make ordering simple. Each menu item includes an estimated serving size. If you're unsure how much food you need, our team is happy to recommend quantities based on your guest numbers.

4. Do you offer gluten-free options?

Yes. We offer a wide range of gluten-free dishes, including popular options such as Pad Thai, Green Curry, Massaman Curry and several stir-fries. Please advise us of any gluten allergies when placing your order so we can take extra care during preparation.

5. Do you have vegetarian and vegan options?

Absolutely. We offer a variety of vegetarian and vegan dishes, including curries, stir-fries, fried rice, spring rolls and salads. Our team can also recommend a balanced menu for mixed dietary requirements.

6. Is your chicken halal?

Yes. Our chicken is sourced from halal-certified suppliers. If you have specific dietary or religious requirements, please let us know when ordering.

7. Can you cater for dietary requirements and food allergies?

Yes. We regularly cater for vegetarian, vegan, gluten-free, dairy-free and halal dietary requirements. Please inform us of any allergies or special dietary needs when placing your order, and we will do our best to accommodate them.

8. Do you provide individual lunch boxes?

Yes. We offer individually packed meals that are perfect for meetings, conferences, seminars and training sessions. Individual meals can also be prepared to suit different dietary requirements. Each label can be personalized too.

9. How much notice do you require?

We recommend placing your order at least 2–3 business days in advance. For large events or orders over 100 guests, additional notice is appreciated. We will always do our best to accommodate last-minute requests where possible.

10. Can I place a same-day order?

Depending on availability, we may be able to accept same-day catering orders. Please call us directly on 0412 496 700 or email us redlemonthai@gamil.com and we'll do our best to help.

11. Do you provide plates, cutlery and serving utensils?

Yes. Disposable plates, bowls, cutlery, napkins and serving utensils are available upon request with additional charge. Please let us know what you require when placing your order.

12. Can I order drinks with my catering?

Yes. We offer bottled water, soft drinks, juices and coconut water to complement your catering order.

13. Do you offer buffet-style catering?

Yes. Our buffet catering is ideal for office lunches, conferences, celebrations and corporate functions. We can also provide staff for larger events if required. Additional cost involved.

14. Can I pay by credit card?

Yes. We accept Visa, Mastercard and American Express with 1.5% fee through our secure online payment system. Business invoices can also be arranged by prior agreement.

15. Can I change or cancel my order?

If you need to make changes, please contact us as soon as possible. We'll do our best to accommodate amendments before preparation begins. Cancellation terms may apply depending on the timing and size of your order. No cancellation within 48 hours of delivery time.

16. Why choose Red Lemon Thai?

Over 10 years of catering experience
Trusted by Sydney businesses, universities and organisations
Freshly prepared Thai cuisine
Reliable and punctual delivery
Gluten-free, vegan and halal options available
Friendly, personalised service from enquiry to delivery